Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Camilleri

John Camilleri

June 18, 2026

5  out of  5
rating by John Camilleri
"Got the best price for me compared to other insurance"
Profile photo of Volodymyr Zelenyuk

Volodymyr Zelenyuk

June 12, 2026

1  out of  5
rating by Volodymyr Zelenyuk
"I am genuinely shocked by the level of service I received from this office.

State Farm itself offered a competitive rate and the insurance policy was set up correctly, but my experience with this particular office was extremely disappointing.

For over a month, I was unable to access my online account. The account was originally created by this office, yet nobody was able to reset it or provide a working solution. Even more concerning, the account information they created did not match my legal last name, which only made the situation worse.

I spent countless hours contacting support and trying to resolve a very basic issue. Something as simple as restoring account access should not take weeks, especially when the account was created by the agency itself.

The inability to solve such a straightforward problem demonstrated a level of incompetence that ultimately overshadowed all the positive aspects of the company. As a result, I cancelled my insurance policy the same day it became clear that nobody could help me.

I do not regret cancelling. In fact, I may return to State Farm in the future through a different agent, because I believe the company itself is better than the service I received from this office.

I do not want my business supporting people who waste customers’ time and undermine the reputation of an otherwise good company."
Profile photo of Eva Baca

Eva Baca

June 10, 2026

5  out of  5
rating by Eva Baca
"Victoria was very professional and extremely helpful. Very pleasant and showed excellent customer service, an excellent asset to your team!"
Profile photo of Jacob Draper

Jacob Draper

June 4, 2026

5  out of  5
rating by Jacob Draper
"I talked to Genesis when I called and she was so pleasant to speak with. She was kind, patient and very knowledgeable. She talked to me like I was a person and not just another caller. If I could, I would request her every time I called. Thank Genesis!"
Profile photo of K Bruce

K Bruce

May 29, 2026

5  out of  5
rating by K Bruce
"Victoria is always so helpful & knowledgeable! She is a true pro! Great job handling all my questions today!"
Profile photo of Cheryl Williams

Cheryl Williams

May 19, 2026

5  out of  5
rating by Cheryl Williams
"Been with State Farm 40+ without a problem."
We responded:
"Thank you Cheryl for the review! We truly appreciate your loyalty for 40+ years with State Farm. We’re glad to hear you’ve had a great experience, and we’re here whenever you need anything.

"
Profile photo of Chuck Reese

Chuck Reese

May 13, 2026

5  out of  5
rating by Chuck Reese
"I've been a customer for several years now, but recently I've had more interaction with changes in address, vehicles, etc. I've visited the office a few times, though mostly connect with them by phone. They're courteous and thorough at doing what's needed. Most recently Vickie answered my call, was very pleasant and efficient, and when I hung up, I had a smile on my face! With this kind of service, good claims handling and fair pricing I see no reason to shop elsewhere."
We responded:
"Thank you so much for your review! We’re happy to hear that our team has been courteous and thorough, and that Vicki made a positive impression—those “smiles after the call” moments mean a lot. We truly appreciate your continued business and loyalty, and we look forward to helping you anytime you need us! - Keegan Ferraro State Farm Team

"
Profile photo of Diego Esquivel

Diego Esquivel

March 27, 2026

5  out of  5
rating by Diego Esquivel
"Always very kind and very willing to help. And very helpful"
We responded:
"Thank you for your amazing review! We are honored to help you and your family with all of your insurance needs."
Profile photo of Dario Rodriguez

Dario Rodriguez

March 21, 2026

1  out of  5
rating by Dario Rodriguez
"This lady just told me its a Friday sorry about that . WHAAAAT 🤦‍♂️ Trashhhhh would give 0 stars if possible"
We responded:
"Hi — we’re sorry for the frustration. We take feedback like this seriously.

If you’re no longer a current customer (or if your account details aren’t matching), we’d still like to help clarify what happened. Please message us or reply with the best contact info (name + phone number) so we can look it up and address it as quickly as possible."
Profile photo of Michael Bianco

Michael Bianco

March 14, 2026

5  out of  5
rating by Michael Bianco
"Simply put
Marvelous 🤗"
Profile photo of Troy Palmer

Troy Palmer

March 14, 2026

5  out of  5
rating by Troy Palmer
"Paige in Keegan's office has been very good to us. She took the initiative to reach out to us for updated info which resulted in a reduction of cost on our auto policy! In this expensive time it is awesome to find someone who will take the time to save one money. Thank you, Paige!"
Profile photo of Gregory Kirschenbaum

Gregory Kirschenbaum

March 10, 2026

5  out of  5
rating by Gregory Kirschenbaum
"Paige is literally the best Insurance Agent I've ever seen. It may even be a little bizarre to sing the praises of your insurance agent, but it is true. I highly suggest calling her to see if she can help you, the way she helped me. It is worth your phone call."
Profile photo of Arlene Oliver

Arlene Oliver

February 27, 2026

5  out of  5
rating by Arlene Oliver
"Very helpful"
Profile photo of yulander honeycutt

yulander honeycutt

February 18, 2026

5  out of  5
rating by yulander honeycutt
"Great customer service and amazing rates!"
Profile photo of Issa Sturgis

Issa Sturgis

February 12, 2026

5  out of  5
rating by Issa Sturgis
"I had a great experience with Victoria! Best insurance agent I’ve ever had!"
Profile photo of Jansen Noyes

Jansen Noyes

February 9, 2026

5  out of  5
rating by Jansen Noyes
"Keegan and his team are always available and extremely helpful with all questions and concerns. Victoria is the best!"
Profile photo of Danny Moggs

Danny Moggs

January 27, 2026

5  out of  5
rating by Danny Moggs
"Paige is awesome. Great service and saves you money. I switched all my insurance over to her."
Profile photo of Emily Serebryany

Emily Serebryany

January 10, 2026

5  out of  5
rating by Emily Serebryany
"Victoria @ Keegan Ferraro State Farm insurance went above and beyond accommodating my insurance needs. She really listened to my requests and found the right package that checked all the boxes for me. It was a pleasure to deal with both Victoria and Keegan."
Profile photo of Lucy Shuck

Lucy Shuck

January 9, 2026

5  out of  5
rating by Lucy Shuck
"Paige was amazing and described every step clearly. Enjoyed our conversation very much."
Profile photo of Bryan Goldman

Bryan Goldman

January 7, 2026

5  out of  5
rating by Bryan Goldman
"Paige from state farm has always been accommodating, patient clear and very friendly."
We responded:
"We’re so glad to hear that Paige’s patience, clarity, and friendly approach have made such a positive impact! She truly values being accommodating and making sure you feel comfortable every step of the way. Thanks for sharing your experience!

"
Profile photo of Eric NELSON

Eric NELSON

December 25, 2025

5  out of  5
rating by Eric NELSON
"Great service, nice and very helpful"
We responded:
"Thank you for your kind words! We’re so happy to hear you had a great experience and found our team helpful. We appreciate your support and are always here whenever you need us!

"
Profile photo of Hanako Hom

Hanako Hom

December 5, 2025

5  out of  5
rating by Hanako Hom
"Victoria is amazing, even though I can not get the homeowner's insurance with her at this point, she so nice to refer me to someone who could help. Thanks Victoria 👍"
We responded:
"Thank you so much for your feedback! We are certainly hoping to offer home insurance as soon as possible in CA. If there is anything else we can help with, please don't hesitate to reach out! - Keegan Ferraro State Farm"
Profile photo of LuAnna Iwashita

LuAnna Iwashita

December 5, 2025

5  out of  5
rating by LuAnna Iwashita
"Quick, efficient when I called with an issue regarding my VIN number being wrong. Samantha quickly fixed the error and got me the issue and issued me a new insurance card to show for my registration. They are always courteous, quick to answer any questions and very helpful."
We responded:
"Thank you for your kind words, LuAnna! We're glad Samantha could quickly resolve the issue and provide you with excellent service. We appreciate your trust and look forward to assisting you again!

"
Profile photo of steven patnode

steven patnode

November 24, 2025

5  out of  5
rating by steven patnode
"I want to say that every time I've called and talked with Keegan has been great she on the ball and dose her job with compassion and understanding that I've not found anywhere else! I'm grateful that she is my agent! And I'm sure whoever else she is an agent for would say the same thing that I experience top notch personality and very professional! I will never go anywhere else as long as she's my agent!"
We responded:
"Thank you for your kind words! We're glad to hear that Victoria has provided you with compassionate and professional service. We'll be sure to share your appreciation with her. We're grateful to have you as a valued client and look forward to continuing to assist you!

"
Profile photo of Linda Gibbs

Linda Gibbs

November 21, 2025

5  out of  5
rating by Linda Gibbs
"Victoria was very helpful to me. Went over everything step-by-step. I am so happy to be with her and her staff at State Farm insurance thank you very much."
We responded:
"Hi Linda, thank you so much for your kind words! I’m so happy to hear that Victoria and our team were able to guide you through everything step-by-step. We truly appreciate having you with us and are here anytime you need. Thanks again!

"